Shipping policy

Delivery

• The cost of delivery is specified in the options
• Orders will be processed within 3 working days of receipt of order.
• You will receive your Dispatch Confirmation Email once your items have been dispatched from our warehouse.
• If you are not available at the time of delivery, and you have not agreed to allow a third person to accept delivery on your behalf, then you will be contacted by the courier service to arrange for a second delivery attempt.
• We recommend that you nominate your usual daytime address (home, work or other) as your delivery address. If you do not have a regular daytime address and you are willing to allow a third person to accept delivery on your behalf, then you may nominate their address for delivery of your item/s. Please note that P.O. boxes will not be accepted.
• In the event that the courier makes multiple attempts to deliver your parcel, and has failed to do so, the parcel is returned to us. In the event that the parcel is returned for non-delivery, you will be refunded the item cost, under no circumstances will the courier cost (for failed delivery attempts) be refunded. Hair-E-Tage will not be held responsible for failed delivery charges.
• Please take note of the provisions in our Terms and Conditions, as accepted by you relating to Delivery.
• Parcels that are to be collected or private delivery are to be arranged prior to the completion of the sale